Bourbon Hotéis & Resorts

Language

You are in: > Home > Contacts > How was your stay?

The Brazilian style of hospitality. Much more than a concept,
this is the main philosophy of the Bourbon Hotéis & Resorts.

We are ready to talk to you. Contact us through our customer service channels.

How was your stay?

To enter in contact with the Bourbon Hotels & Resorts Chain, please complete the fields below.

* Name:

* Email:

* Hotel:

* Date:

* Room:

Telephone:

(Area codes, telephone number)

* City:

* State:

What was the reason for your journey?

Business
Leisure
Convention
Other?

Reservations:

Hotel
Agency
Central Reservations
Site:

Which the service that you were most pleased with during your stay with us?

Answer:

Some employees who stood out during your stay?

Name:

Area:

Did the hotel meet your expectations?
Yes No

Would you stay at the Bourbon again?
Yes No

Do you authorize the receipt of electronic messages from the Bourbon?
Yes No

Did you have any type of problem during your stay?
Yes No

If yes, was the hotel informed of the problem?
Yes No

Was the problem resolved?
Yes No

Suggestions / Comments:

* Mandatory fields.

Reception:	Very Satisfied	Satisfied	Partially Satisfied	Dissatisfied	Very Dissatisfied	Not Used
Speed and efficiency at Check-in
Speed and efficiency at Check-out
Friendliness
Messenger

Accommodation:	Very Satisfied	Satisfied	Partially Satisfied	Dissatisfied	Very Dissatisfied	Not Used
Cleanliness of the room on arrival
Cleaning and service of the room during your stay
Items in the bathroom
Comfort of the room

Bar and Restaurant:	Very Satisfied	Satisfied	Partially Satisfied	Dissatisfied	Very Dissatisfied	Not Used
Punctuality and speed of service
Quality of the meal
Friendliness
Breakfast service (served in the restaurant)
Laundry service
Service of guest services
Internet Service
Parking Service
Business center
Fitness center
Wellness Center / Spa (Resorts)
Recreation service (Resorts)